职场英语每天十句 46

    1，Having a good reputation is the best way for a company to attract customers.

    2，You will become surer of your abilities in the job.

    3，You will learn how gestures ，facial expressions and body language are understood by clients.

    4，You will learn how to give a better service than the customer imagined.

    5，You will learn how to build rapport with your customers.

    6，You will learn how non-verbal communication is interpreted by customers.

    7，In addition ，you will be trained in telephone skills.

    8，it includes how to project professionalism and how to provide quality customer service over the telephone.

    9，You will learn how email can be used for effective communication with your customers.

    10，Providing a first-class customer service and creating the right impression first time is a must for front-line staff.

    翻译：1，拥有良好的声誉是一家公司吸引客户的最好办法。

    2，你会对你工作能力更有自信。

    3，你会学习了解到你的姿势，脸部表情和身体动作是如何被客户解读的。

    4，你会学习如何给予客户比他们想象更好的服务。

    5，你会学习如何和客户达成一致。

    6，你会学习非语言交流是如何被客户解读的。

    7，另外，你会接受电话技巧培训。

    8，它包括如何通过电话展示你的职业化和提供高质量的客户服务？

    9，你会学习到在和客户有效沟通中邮件所起的作用。

    10，提供一流的客户服务和留下好的第一印象是第一线员工必须做到的。