职场英语每天十句 42

    1， It‘s your people who developed those relationships with your customers ，and you really need to focus on them.

    2， Furthermore， when it comes to convicing people in your organisation of the impact that customer loyalty can have on your bottom line.

    3， None of us is surprised that loyal customers are going to repurchase at two to four times the rate of just purely satisfied customers.

    4，They‘re going to enthusiastically recommend your company to others.

    5，They can serve as your best markerter.

    6，Loyal customers are also willing to pay more for your services.

    7，He has identified a few primary factors about a company that can make the difference between customer satisfaction and customer loyalty.

    8，Is this company‘s product or service having a positive impact on my business？

    9，Do I have a strong return on investment？

    10，Ease of doing business is a big thing.

    翻译：1，你的员工维系发展了和客户的关系，你需要认真的关注他们。

    2， 更重要的是，你需要让你的员工确信客户忠诚度关系到公司的根本。

    3，我们没有人会怀疑这一点：忠诚的客户重复购买的次数是满意客户的2到4倍。

    4，他们会热情地把你的公司推荐给别人。

    5，他们可以成为你最好的销售员。

    6，忠实顾客会愿意为你的服务付更多的钱。

    7，他提出了一些基本的原则：有关公司如果区分客户忠实度和满意度。

    8， 这个公司的产品或者服务是否对我有用？

    9， 是否物有所值？

    10，舒适的购物（享受服务）是很重要的。