职场英语每天十句 48

    1，The company you work for has been losing important customers to your competitors.

    2，You have been asked by your manager to find out why this has been happening and prepare a proposal to say how you can win these customers back.

    3，What actions you might be able to take to win back the lost customers？

    4，The reason why companies lose customers is often poor service.

    5，Poor service often causes companies to lose customers.

    6，If they are going to extend their services， what new services could they offer？

    7，What sort of things can go wrong with services and cause customers to complain？

    8， When your company launches a new product or service， who would you send information to first？ Existing customers or potential new customers？

    9，Why is it important to keep existing customers happy ，even when they give you problems？

    10，Why are dissatisfied customers dangerous for a business？ How much should you do to make them happy？

    翻译：1，你所在的公司流失了很重要的客户，他们现在成为了竞争对手的客户。

    2，你的经理要求你找出发生这个情况的原因并准备一份如何挽回这些客户的建议。

    3，为了挽回流失的客户，你会采取什么行动？

    4，公司流失客户的主要原因常常是服务不佳。

    5，不佳的服务常常致使公司流失客户。

    6，如果他们想超过现在的服务水平，那他们可以提供什么新的服务？

    7，在客户服务中，什么样的事情会出问题并且导致客户投诉？

    8，当你的公司有了新的产品或者服务，你会首先告诉谁？是现存客户还是潜在新客户？

    9，为什么让现存客户满意是很重要的一环？即使当他们给你制造麻烦的时候。

    10，为什么说不满意的客户的存在对公司是很危险的？你会怎么做让他们满意？