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外销员外贸外语辅导之四种对于客户索取样品的回复样本

作者:不详   发布时间:2009-11-05 16:16:19  来源:来源于网络
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  建议提供代用品
  Dear Sir or Madam,
  It is a pleasure to know of your continued interest in our products. The samples you have requested are now available and will be sent free of charge. We have sent the package via FedEx,with Airway Bill Number 8180-8713-0983.
  We hope you find these samples meet your requirement. We would like to reiterate that we accept customization of products to suit your requirements.
  Plesse do not hesitate to contact us for any further clarification.We look forward to doing business with you.
  With best withes,
  Hillary
  能提供样品,但需要对方支付运费
  Dear Sir or Madam,
  It is a pleasure to know of your continued interest in our products.The samples you have requested are now available.Samples are free of charge,but according to our company’ policy,the costomer must pay the shipping cost.
  Samples will be sent immediately as soon as the standard US$70 shipping payment is transferred to our account No. 009-334833299-2432 at Hong Kong &Shanghai Banking Corporation(HSBC) or when you provide us with your DHL, UPS or FedEx account number.
  Sorry for the onconvenience, I hope this little formslity will not stand in the way of our future relationship.
  We hope you can understand our position and look forward to our future cooperation.
  With best ragards,
  Hillary
  能提供样品,但需要对方提供营业执照
  Dear Sir,
  We are pleased that your company is interested in our products. The samples you have requested are now available. They are free of charge, but it is our company policy to request a Certificate of Incorporation.
  Samples will be sent immediately as soon as the Certificate of Incorporation has been sent to our fax number, (86-0577)62889098.
  Sorry for the inconvenience. We sincerely hope this little formality will not stand in the way of our future relationship.
  We hope you can understand our position and look forward to our further cooperation.
  With best regards,
  Hillary
  拒绝买家的要求
  Dear Sir or Madam:
  Thank you for your inquiry dated 25 March. We are always pleased to hear from a valued company.
  I regret to say that we cannot agree to your request for technical information regarding our products. The fact is that moat of our competitors also keep such information private and confidential.
  I sincerely hope that this does not inconvenience you in any way. If there is any other way in which we can help you, do not hesitate to contact us again.
  Truly yours,
  Hillary
辅导科目 主讲老师 精讲班 考前预测班 报 名
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外贸综合业务 张开旺 60 200 试听 4套题 200 试听
外贸英语 刘美华 40 200 试听 2套题 100 试听

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·考试时间:2010年9月11、12日。
·考试科目:外经贸综合业务、外经贸外语笔试、外经
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