Globalization and Its Impact 全球化及其影响 Text Outstanding Cultural Diversity Programs From the Chrysler Corporation to the Central Intelligence Agency, cultural diversity programs are flourishing in American organizations today. Firms can no longer safely assume that every employee walking in the door has similar beliefs or expectations. Whereas North American white males may believe in challenging authority, Asians tend to respect and defer to it. In Hispanic cultures, people often bring music, food, and family members to work, a custom that U.S. businesses have traditionally not allowed. A job applicant who won't make eye contact during an interview may be rejected for being unapproachable, when according to her culture, she was just being polite. As a larger number of women, minorities, and immigrants enter the U.S. work force, the workplace is growing more diverse. It is estimated that by 2008 women will make up about 48 percent of the U.S. work force, and African Americans and Hispanics will each account for about 11 percent; by the year 2050, minorities will make up over 50 percent of the American population. Cultural diversity refers to the differences among people in a work force due to race, ethnicity, and gender. Increasing cultural diversity is forcing managers to learn to supervise and motivate people with a broader range of values systems. According to a recent survey by the American Management Association, half of all U. S. employers have established some kind of formal initiative to promote and manage cultural diversity. Although demographics isn't the only reason for the growth of these programs, it is a compelling one. An increasing number of organizations have come to believe that diversity, like quality and customer service, is a competitive edge. A more diverse work force provides a wider range of ideas and perspectives and fosters creativity and innovation. Avenues for encouraging diversity include recruiting at historically black colleges and universities, training and development, mentoring, and revamped promotion review policies. To get out the message about their commitment to diversity, many organizations establish diversity councils made up of employees, managers, and executives. Although many Fortune 500 companies are making diversity part of their strategic planning process, some programs stand out from the crowd. At Texas Instruments, strategies for enhancing diversity include an aggressive recruiting plan, diversity training, mentoring, and an incentive compensation program that rewards managers for fostering diversity. Each business unit has a diversity manager who implements these strategies and works closely with the company's Diversity Network. The network provides a forum of employees to share ideas, solicit support, and build coalitions. Convinced that strengthening diversity is a business imperative, Du Pont has established several programs to achieve that goal. In addition to training workshops and mentoring, Du Pont has established over 100 multicultural networks through which employees share work and life experiences and strive to help women and minorities reach higher levels of leadership and responsibility within the organization. Over half of Du Pont's new hires for professional and managerial positions are minorities and women. Disney World's director of diversity wants theme park guests to see themselves reflected in the diversity of Disney's employees. Working to attract diverse employees, Disney hopes to convince them that the organization understands, respects, and values who they are. By holding a variety of diversity celebrations every year-including Dr. Martin Luther King's Birthday, Asian-Pacific Heritage Month, Hispanic Heritage Month, Disability Awareness Month, and Native American Heritage Month-Disney opens the door to this kind of understanding. What do we learn from strong, successful diversity program such as these, as well as similar programs at Microsoft, Xerox, Procter & Gamble and Digital Equipment Corporation? First, they can go a long way toward eliminating prejudice in the workplace and removing barriers to advancement. Second, to be more than just the latest corporate buzzword, diversity programs require commitment from the top and a culture that supports an inclusive environment. 1.According to the passage, who the word "minority" refer to in the last sentence of the second paragraph?_______ 2.Texas Instruments' strategies for enhancing diversity not include_____. 3.How do you understand the part "who they are" in the sentence "Disney hopes to convince them that the organization understands, respects, and values who they are."? 4. According to the passage, the success of diversity programs mainly lie with _____. 5.Judging from the passage, most employers' attitude towards the diversity programs is______. 答案与题解 1.[D] 2.[C] 3.[B] 4.[C] 5.[A] the Central Intelligence Agency 美国中央情报局(=CIA) 1. 第一段的Whereas North American white males may believe in challenging authority, Asians tend to respect and defer to it.句中,it指代authority;连词whereas连接的分句与后一个分句构成对比关系。 2. 第一段的最后一句话A job applicant who won't make eye contact during an interview may be rejected for being unapproachable, when according to her culture, she was just being polite.中,who引导的是一个定语从句,先行词是applicant;句中的when并非"当......的时候"之意,而是表示转折含义,相当于but,although, though。 3. 第三段中的Increasing cultural diversity is forcing managers to learn to supervise and motivate people with a broader range of values systems.句中increasing为现在分词作定语,强调动作的正在进行;motivate somebody with something是指"用......来鼓励某人"。此句中还用到了一个比较级,虽然另一比较项并未出现,但是从上下文我们可以得知是和过去相比。 4. 第三段中的 "Although demographics isn't the only reason for the growth of these programs, it is a compelling one."一句中,although引导的是一个表示让步关系的状语从句,意为"虽然,尽管"。 5.第六段的第一句话"Convinced that strengthening diversity is a business imperative, Du Pont has established several programs to achieve that goal."中,过去分词convinced和其后面他that引导的宾语从句构成句子的状语部分,that goal是指enhancing or promoting diversity。 杰出的文化多元计划 从克莱斯勒公司到中央情报局,美国各大机构如今正在大肆推进多元文化计划。企业不再轻言每个员工都持有大致相同的信念或期望。北美的白人男子也许会将挑战当权者当成自己的信仰,而亚洲人对领导们一般十分尊重,而且言听计从;西班牙裔人常常是听着音乐,带着食物,拖家带口来上班;然而,美国公司从来不允许这样的习惯。在面试中没有目光交流的应聘者会因为不善于沟通而被刷下来,而也许按照她的文化习俗,这些举动只是礼貌的表现。 随着更多的妇女、少数族裔以及移民人群进入美国就业队伍,企业员工文化背景更加多元。预计到2008年,妇女将占美国就业人数的48%左右,非洲裔与西班牙裔美国人将分别占到11%。到2050年,美国总人口中少数族裔将超过50%。 企业多元文化是指在同一个公司里由于员工的民族、种族与性别的不同而存在的差异。企业文化的日益多元化促使管理者们学习以更为宽广的文化价值观去领导和激励员工。据美国管理协会最近一项调查显示,美国所有企业中有一半已经正式推行旨在促进与处理多元文化的计划。虽然人口结构的变化不是促进多元文化计划的惟一原因,但它是一个强劲的动因。越来越多的企业与机构已经意识到,同产品质量与客户服务一样,员工的多元化也可以成为竞争优势。更加多元化的员工队伍意味着更广阔的思路和意见,能够促进企业的创造与革新。 促进多元文化的途径包括:到历来黑人较多的大学招聘雇员,培训与培养人才,提供职业导师,调整升职考核政策等。为了广泛宣传其多元文化计划,许多机构建立了由员工、部门经理及高层管理者组成的委员会。许多《财富》五百强企业都还在尝试把多元文化管理作为其战略部署的一部分,一些计划已经脱颖而出。 得克萨斯州仪器公司的促进多元文化管理战略包括大胆的招贤行动、多元人才培训、提供职业导师活动以及对经理们促进多元文化计划进行奖励的鼓励性报酬项目。每个部门由一个管理者负责实施多元文化的战略决策并与公司的多元文化网络密切协作。这一网络为员工之间交流思想,相互帮助及结成同盟提供了媒介。 杜邦公司认为促进多元文化已经是企业管理的大势所趋,因此,他们也制定了几个相应的计划。除了举办讲座与提供职业导师活动之外,杜邦公司还开辟了100多个多元文化网站供员工相互交流工作与生活体验,同时鼓励妇女与少数族裔向责任重大的高层领导职务进军。在杜邦公司新聘的专业技术与管理人员中,妇女与少数族裔占了一半以上。 迪斯尼公司的多元文化主管希望其主题公园的游客们能够感受到迪斯尼员工多元文化的氛围。为了吸引具有不同文化背景的员工,迪斯尼希望让员工相信公司会理解、尊重与珍惜每一个员工。通过举办各种文化纪念活动,如马丁·路德·金诞辰纪念日、亚太文化传统月、拉美文化传统月、关注残障人士月、美国土著文化传统月等,迪斯尼公司为人们理解多元文化提供了机会。 这些企业卓有成效的多元文化计划以及微软、施乐、宝洁、数字设备等公司的类似计划对我们有何启示?首先,这些计划有助于消除工作中的歧视以及升职障碍。 其次,多元文化计划并不仅仅是一种时髦的说法,它要求企业头脑人物下定决心,还要求有一个包容型的工作文化氛围。 |
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