1. you plan to install windows 2000 professional on 60 new computers on your company’s network. after installing windows 2000 professional on one of the new computers, you log on using the local administrator account and install all company-standard applications. you then create a ris image of the computer you just configured. how should the ris image be configured so that the standard applications will be accessible to users when they first log into their computers?
a. run rbfg.exe before installing the standard applications.
b. copy the all users profile to the default users profile.
c. run riprep.exe prior to installing the standard the standard applications.
d. copy the administrator account profile to the default users profile.
answer：d

2. you are assigned the task of updating 200 computers from nt workstation to windows 2000 professional. you create an unattend.txt file using setup manager and copy it to a floppy disk. this disk is inserted into a test computer, and although user interaction level was set to full unattended mode, you are prompted for required parameters. what should be done to ensure that the unattended installation asks for no user input?
a. add an [unattend] section to unattend.txt and set the oemp reinstall parameter to yes.
b. rename unattend.txt on the floppy disk to winnt.sif.
c. create a \$oem$\1 folder on the hard disk of the test computer and copy unattend.txt to the folder.
d. add a [data] section to unattend.txt and set the unattended parameter to yes.
answer：b

3. you are assigned the task of installing windows 2000 professional on 50 pxe-compliant computers and 50 non-pxe-compliant computers. after creating a ris image, it is loaded to a ris server. the pxe-compliant computers can connect to the ris server, and the non-pxe-compliant computers cannot. what should be done to correct the problem?
a. run rbfg.exe to create a non-pxe-compliant startup disk.
b. run riprep.exe to create a non-pxe compliant startup disk.
c. grant the everyone group ntfs read permission to the ris image.
d. grant the administrators group ntfs read permission to the ris image.
answer：a

4. you upgrade a computer with windows 98 to windows 2000 professional using the windows 2000 professional cd-rom. after text mode installation is complete, the computer is restarted. the bios virus checker on your computer indicates a master boot record virus. what should you do to continue the installation?
a. run fdisk /mbr from a startup disk.
b. backup up all data, format the drive, install windows 2000 professional, and restore all data.
c. disable the bios virus checker and restart the computer.
d. run fixmbr.exe from the windows 2000 professional cd-rom.
answer：c

5. your network consists of several windows 2000 servers and 50 windows 2000 professional computers. all windows 2000 professional computers were installed using a ris image on one of the windows 2000 servers. you must perform a mass upgrade of several applications on the windows 2000 professional computers. the applications do not have built-in support for scripted installation.
you want to accomplish the following goals:
q perform an unattended installation of the upgraded applications on the windows 2000 professional computers.
q existing user environment will be maintained on the windows 2000 professional computers.
q the network name of each windows 2000 professional computer will be changed to match its asset tag.
q the ris image and the upgraded applications will be enabled as they are added to the network.

5.you take the following actions: 
q install the ris image on a windows 2000 professional computer named computer1. 
q install the upgraded applications on computer1. 
q change the network name of computer1 to %dmi_serial_num%. 
q run riprep.exe on cmoputer1 to load the ris image to the ris server. 
q start all windows 2000 professional computers and load the ris image from the ris server. 
which result or results are produced? (choose all that apply) 
a. an unattended installation of all applications is performed. 
b. existing user environments are maintained. 
c. the network names of all computers are changed to match their asset tags. 
d. the ris image and upgraded applications are enabled as they are added to the network. 
answer：a,d 

6. you use the english (us) edition of windows 2000 professional and are writing documentation with text in both english and spanish on your 16 bit character-based word processing application. you complete the english portion of the documentation and install the spanish language group using regional options in the control panel. however, you cannot use spanish within your word processor. what should you do? 
a. close the word processor and save the document. select spanish from the locale indicator on the taskbar and restart the word processor. 
b. install the spanish version of windows 2000 professional and reconfigure language settings. 
c. change language preference from english to spanish within the word processing program. 
d. close the word processor and save the document. log off and log back on to the computer. restart the word processing program and select spanish from the locale indicator on the taskbar. 
answer：a 

7. office 2000 has been installed on 3400 windows 2000 professional computers by using a group policy object (gpo). you deploy an office 2000 service release to all windows 3400 windows 2000 computers. it is successful on all but 4 computers. what should you do? 
a. restart windows installer on the domain controller. 
b. restart windows installer on the computers that failed to install the service release. 
c. re-deploy the service release using a .zap file. 
d. reimage the 4 computers manually. 
answer：b 

8. you create a custom bitmap with the logo of your company saved with 16 bit color and 1026 x 768 resolution. you configure a local group named receiving to have a mandatory user profile. some computers in the receiving department have vga video adapters, and others have svga video adapters. some users report that this custom bitmap is very pixilated and distorted when logging into certain computers. what should you do to ensure that the bitmap is displayed properly to all users on all computers in the department? 
a. install the appropriate wdm-compliant drivers on the computers with vga adapters. 
b. configure separate user profiles for each user in the receiving group. 
c. configure a roaming user profile for each user in the receiving group. 
d. change the custom bitmap to a 16 color bitmat using 640 x 480 resolution. reconfigure the mandatory profile to use this new bitmap. 
answer：d 

9. you must deploy an application using windows installer to 330 windows 2000 professional computers on the network you administer for an organizational unit (ou) named marketing. a group policy object (gpo) is created for the marketing ou. after deployment, some users report that the installation is aborted, while others report that after a successful installation the application gives random general protection fault errors. what should you do next? 
a. repackage and re-deploy the application’s .msi file to the marketing ou. 
b. repackage and re-deploy the application’s mst file to the marketing ou. 
c. re-deploy the application using the gpo for the marketing ou. 
d. create a new ris for all computers, backup all data to network drives, and reimage all computers. 
answer：a 

10. you are the local administrator of a windows 2000 professional computer (main) shared by multiple computers in a small office. user accounts exist for each user, and current users experience no problems with using the computer. you create two new accounts, employee5 and employee6 on main. when logging on to the computer, employee 5 receives the message: “windows cannot copy c:\documents and settings\default user to location c:\documents and settings\employee5.” employee 6 receives the same error. which two of the following actions will resolve the problem? 
a. add employee5 and employee6 user accounts to the dacl for the profiles shared folder on the network server. 
b. add employee5 and employee6 user accounts to the dacl for the c:\documents and settings\default user folder. 
c. add the everyone group to the dacl for the c:\documents and settings\default user folder. 
d. add a group policy object (gpo) for the sales ou that redirects user profiles to a shared folder. 
e. log on as the local administrator and manually create employee5 and employee6 folders within the c:\documents and settings folder. 
f. select the ‘allow inheritable permissions from parent to propagate to this object’ option on the c:\documents and settings\default user folder, and reset permissions on all child objects. 
g. move and retain permissions and compressions. 
answer：c,e 

11. you have 5 shares on your windows 2000 computer. a user reports that the share, apps, is not accessible to her. you don’t know which server apps is hosted on. what is the quickest means of finding out which server hosts apps? 
a. windows explorer. 
b. use store it within computer management. 
c. ping the share name, apps. 
d. use system tools in computer management to display the paths of all shares. 
answer：d 

12. a user on your network enables offline files on his portable windows 2000 computer. when working from home, he says copies of files and folders from the office network are not available on his portable computer. what should you instruct him to do? 
a. enable file and printer sharing. the files will be immediately accessible. 
b. synchronize all offline files. the files will be immediately accessible. 
c. while at the office, create a shortcut to the offline files folder. the files will be accessible the next time he logs off the network. 
d. while at the office, make all files available offline. the files will be accessible the next he logs off the network. 
answer：d